Spectera
From LoveToKnow Insurance
Spectera is a vision care plan that has provided benefits to members for over forty years. The goal of this vision care provider is to make sure members have the very best vision benefits available at the lowest cost possible.
Spectera Vision Care Coverage
Health insurance can be quite expensive. Oftentimes, people who are trying to figure out how to pay for their insurance coverage will forgo vision coverage, simply because the cost is too great to have basic health insurance in addition to a vision coverage insurance rider.
Vision coverage is vital to overall health, however, and routine eye exams can serve as preventative care for future vision problems. Spectera recognizes the need for affordable vision care coverage and does their best to offer members the insurance they deserve.
Vision coverage through Spectera includes, but is not limited to:
- Eye Exams - This includes exams, diagnosis, and any treatment plan required for existing eye problems.
- Eyeglasses - Few limitations are set on the style and make of eyeglass frames, and special lenses (such as scratch-resistant) are acceptable.
- Contact Lenses - Members are able to obtain eye exams and fittings for contact lenses, which are covered fully with the exception of the co-pay. Contact lenses are also covered by the vision plan, but members must pay the co-pay.
- Laser Eye Surgery - Although this vision plan does not cover the cost of this procedure, members are afforded generous discounts when getting the surgery through a network provider.
Spectera has a broad list of providers for members to choose from, making the process of finding an eye doctor relatively simple.
Customer Service
This insurance company boasts excellent customer service and simplified claim processes. This company pinpoints three factors which assist in its ability to deliver unsurpassed service to its members:
- Claim System - Spectera's electronic claim system makes filing a vision insurance claim easy, and also speeds up the process of getting the paperwork approved.
- Laboratory - Spectera has its own optical laboratory, which keeps costs low and allows for eyeglasses, contact lenses, and other eye care products to be made within the stringent standards of this vision care provider.
- Customer Service - Customer service representatives are readily available from early in the morning into the late evening hours on weekdays, with limited availability on the weekend.
Spectera Benefits
Members are given a benefits plan which is designed to fit their needs. Co-pays vary depending on the particular vision benefit plan which is obtained by the member. Members visit eye care professionals who are within the Spectera network of providers, which allows for a streamlined claims process.
Certain members may also choose to visit an eye care professional who is not on the approved list of providers, but the member is required to pay for the visit out-of-pocket and then submit a claim to be reimbursed for the charges. Only members who have a vision benefit package which allows for out-of-network providers may seek care through an out-of-network provider, and these policies usually cost more in monthly premiums.
The Spectera Website
The website offers information for both current members and potential members. Current members can review their benefits and check the status of submitted claims. They are also able to use the website to search for an approved eye care provider.
Potential members are able to compare benefits and get answers to frequently asked questions. Representatives can also be reached by telephone to answer any questions potential members may have.
The employees at Spectera understand that vision is a priority among people, and costs for vision care should not make proper vision care unattainable. This company offers various programs to suit a variety of eye care needs.
Learn More
Comments
Their website is working. If you have a special question you might perfer to call their customer service team at 800-638-3120.
-- Contributed by: SusanWeberOK, so what the heck? I just signed up with them and now none of their websites work and they were bought out?
-- Contributed by: New employeeTroy,
I suggest that you contact Spectra directly with your suggestion. I'm sure that they would be interested in your experience.
Thank you for your comment and for visiting LoveToKnow Insurance.
-- Contributed by: SusanWeberThis page has been accessed 1,815 times. This page was last modified 18:32, 26 February 2007.
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