My Cigna

How It Works

MyCigna.com is a website designed as a convenience to give Cigna members access to both quality and cost information. With today's busy lifestyles this site helps members to make informed heath care decisions and provides a variety of tools that not only aid in making choices but in staying organized. This helps busy people stay on top of their health, because they can visit My Cigna whenever their schedule permits. Tools available assist members in managing individual health care and help them to learn more about personal benefits like:

• Keep track of personal health information
• Compare costs
• Learn about local hospitals
• Fill prescriptions

Managing Your Health

If you want to manage your health, the first step is to learn more about your health and the things that affect it. At this Cigna site informative choices designed to help members manage their health include:

• Identify health risks
• Learn about conditions
• Learn about treatments
• Learn about medications
• Learn about steps to stay healthy.

Other Interactive Tools

But the interactive tools on this site are also designed to make it easier to stay informed and organized. Information is laid out in a user-friendly manner with plan-specific pages. The key here is easy-to-use.

• Easy-to-use settings and preferences – allows user to store updated contact information
• Separate account section – allows user to track spending and savings
• Go online to choose a doctor
• Confirm co-payments
• Confirm deductibles
• Choose a hospital
• Find effective treatment
• Keeping track of spending
• View claims status

The "Search for Claims" tool provides a look at medical claims filed for different family members who are covered under your plan. Claims from the past 30 days can be searched as well as 60 or 90 days. An advanced search tool let's people check claims filed up to two years prior.

Plan Summaries

My Cigna also offers basic information about a member's individual plan and allows them to see who is covered. Cigna plans include:

• Accident
• Behavioral Care
• Dental
• International and Expatriate
• Medical
• Pharmacy
• Vision

Convenience From Home

My Cigna provides all the information you need to stay on top of caring for yourself. When looking for a health care provider or a hospital, this site lets you search for a doctor or specialist, compare hospitals and even complete a health risk assessment to help identify items you should change regarding lifestyle.

The "I Want To" tool even allows users to print out new Cigna Health Care identification cards.

Find Answers Quickly

With the aid of this site, users will no longer be put on hold waiting for the next available representative. No matter what questions you have about your coverage, deductibles, or out-of-pocket maximums the medical benefits tools found on My Cigna will help you to find the answers quickly.

How to Register On MyCigna.com

Registering on MyCigna.com is easy:

1. Go to MyCigna.com
2. Click the “Register” button in the "Log In" section
3. Enter your date of birth, zip code, and the member ID number printed on your ID card
4. Enter your first and last name in addition to security information
5. Wait for confirmation page and click “Accept” after you double check that your information is accurate

Access Convenience and Information

My Cigna is a powerful interactive tool that not only saves you time as you manage your health but it also provides peace of mind as it helps to locate a physician, compare hospitals, check on costs, gives you the ability to refill prescriptions and even download forms. Along with all of these services, members also have access to articles covering over 5,000 health conditions.

As an added benefit, members can take advantage of the central secure location to store personal medical information and emergency contract information. This personal information is protected by a secure firewall and other security measures and is always just a click away when you need it.